At Austrian Artisan, we stand behind the quality and craftsmanship of every handcrafted piece. Each product is created with precision and care. We offer a 30-day limited warranty from the date of purchase on all fiberglass planters and tubular furniture.

What's Covered

• Manufacturing defects in materials or workmanship
• Structural issues such as cracks, deformation, or joint failure (not caused by misuse)

What's Not Covered

• Normal wear and tear, surface scratches, or fading
• Damage from misuse, neglect, impact, or improper handling
• Damage from harsh weather, chemicals, or prolonged direct sunlight
• Modifications or alterations made after purchase
• Improper installation, overloading, or misuse

How to Claim Your Warranty

A replacement or repair will be considered if:

1. You provide proof of purchase (receipt or invoice)
2. You report the issue within 30 days of purchase
3. You submit clear photos of the defect
4. The product has not been modified or altered

Warranty Duration

The warranty begins on your purchase date. You have 30 days to submit a claim. After 30 days, warranty coverage expires.

Our Commitment to You

We're committed to your satisfaction. Have questions about your warranty? Need to file a claim? Contact our customer service team — we're here to help ensure your Austrian Artisan piece brings you lasting beauty and functionality.